Privacy Policy

At ShopSamrat.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information from you when you visit or make a purchase on our website:

  • Personal Identifiable Information (PII): This includes your name, email address, shipping address, phone number, payment information (credit/debit card details), and any other information necessary to complete transactions.
  • Non-Personal Information: This includes browsing data such as IP address, browser type, device information, and browsing behavior (pages viewed, clicks, time spent on the site). We may use cookies to collect and store this data.
  • Payment Information: All payments made through our website are processed securely by third-party payment providers, and we do not store your full payment details.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal information to process and fulfill orders, deliver products, provide customer support, and send order updates.
  • To Improve Our Services: We analyze your browsing and shopping behavior to improve the functionality, user experience, and content of our website.
  • Marketing Communications: With your consent, we may send promotional emails or offers. You can opt-out of these communications at any time by clicking the unsubscribe link in the email or contacting us directly.
  • To Personalize Your Experience: We may use your information to tailor the content and offers displayed to you based on your interests and preferences.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption of payment data, secure socket layer (SSL) technology, and safe data storage practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • Third-Party Service Providers: We may share your information with trusted third parties who help us operate our website, process payments, fulfill orders, or send marketing communications. These service providers are obligated to keep your information confidential and are only authorized to use it for specific services.
  • Legal Requirements: We may disclose your personal information if required to do so by law, or if we believe such action is necessary to comply with a legal obligation, protect our rights, or investigate fraud.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner.

5. Your Data Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include:

  • Access to your data: You have the right to request access to the personal data we hold about you.
  • Correction of your data: You may request that we correct any inaccurate or incomplete personal data.
  • Deletion of your data: You may request the deletion of your personal data, subject to certain legal exceptions.
  • Withdrawal of consent: If you have consented to the processing of your personal data, you may withdraw that consent at any time.
  • Opt-out of marketing: You can opt out of receiving marketing communications by following the instructions in the emails we send or by contacting us directly.

If you would like to exercise any of these rights, please contact us at [Insert email address].

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. For more information, please refer to our Cookie Policy.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by ShopSamrat.com. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Children`s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ShopSamrat.com

Email: info@shopsamrat.com

Phone: +91-8920618255

Address: Plot 132A, Golden Valley Housing Society Roza, Jajalpur, Greater Noida West.