Quick Guide

Welcome to ShopSamrat.com, your one-stop online shopping destination! Whether you’re a first-time shopper or a returning customer, here’s a quick guide to help you navigate our website and make the most of your shopping experience.

1. Browsing the Website

  • Search for Products
    • Search Bar: Use the search bar at the top of the homepage to quickly find products. Simply type the name, category, or brand you're looking for.
    • Categories: Explore our product categories listed on the homepage (e.g., Electronics, Fashion, Home & Kitchen, Beauty, etc.) to browse through different types of products.
    • Filters: Once in a category, use filters (like price range, ratings, brand, etc.) to narrow down your search and find the perfect product.

2. Product Pages

  • View Product Details
    • Images: Multiple images showing the product from different angles.
    • Description: Key features, specifications, and other important details.
    • Price & Discounts: Current price, any applicable discounts, and offers.
    • Ratings & Reviews: See customer reviews and ratings to make informed decisions.
  • Select Product Options
    • If the product has multiple variants (such as size, color, or quantity), select your preferred option before adding it to your cart.

3. Adding Products to Your Cart

  • Once you’ve decided on a product, click the "Add to Cart" button. You can continue shopping or proceed to checkout at any time.
  • To view your cart, click the shopping cart icon at the top-right corner of the website.

4. Checking Out

  • View Your Cart
    • Once you’re ready to check out, click on the shopping cart icon. Here, you’ll see all the products you’ve added to your cart.
    • You can edit quantities, remove items, or proceed to checkout from this page.
  • Sign In / Register
    • If you already have an account, simply sign in using your email and password.
    • If you're a new customer, you can register by entering your name, email, and creating a password. Registration helps you track your orders and manage your preferences.
  • Enter Shipping Information
    • Provide your shipping address where you’d like your order to be delivered.
    • Make sure your contact number is correct for delivery updates.
  • Choose Payment Method
    • Choose from a variety of payment options:
      • Credit/Debit Card
      • Net Banking
      • UPI
      • Cash on Delivery (COD) (Available for select locations)
  • Review & Place Order
    • Review your order summary, including the products, total price, shipping details, and payment method.
    • Once everything looks good, click the "Place Order" button to complete your purchase.

5. Order Tracking

  • After placing your order, you’ll receive an order confirmation email with a tracking number.
  • To track your order, log in to your account and visit the "My Orders" section. Here you can check the status of your order and its estimated delivery date.

6. Returns & Exchanges

  • If you’re not satisfied with your order, you can request a return or exchange.
  • Log in to your account, go to "My Orders", and select the item(s) you wish to return. Follow the instructions to complete the process.
  • For more details, refer to our Return & Exchange Policy.

7. Customer Support

If you need help at any stage of your shopping journey, our customer support team is here for you:

  • Email: info@shopsamrat.com
  • Phone: +91-8920618255
  • Live Chat: Available on the website (Monday to Friday, 9 AM – 6 PM)

You can also visit our Help Center for FAQs and solutions to common issues.

8. Stay Updated

  • Sign up for our newsletter to get the latest updates on new arrivals, special offers, and exclusive deals.
  • Follow us on social media to stay connected and never miss out on exciting promotions!

Enjoy Shopping at ShopSamrat.com!

We hope this quick guide helps you navigate ShopSamrat.com with ease. From browsing products to completing your order, shopping with us is simple and secure. Happy shopping!